Everything we sell is covered by its manufacturer's warranty. The length and terms of that warranty are set by each brand and vary from product to product, so check the product page or the warranty card that comes in the box.

Most brands let you register your warranty on their own website. It's worth doing as soon as the product is installed.

If something's wrong when it arrives

If an item arrives damaged, faulty or with parts missing, call us on +65 8837 6682 as soon as you've unpacked it and we'll help.

After that

Warranty repairs and claims are handled by the manufacturer. If you're not sure who to contact, call or email us at enquiries@homegenie.com.sg and we'll point you to the right service centre.

We don't offer exchanges or change-of-mind returns.