Warranty Registration
Bought something from Home Genie? Most brands want you to register the warranty online. Find your brand below, click through to the brand's own page, and keep your Home Genie invoice handy because most forms ask for a photo of it.
The links go straight to each brand's official Singapore site. We don't see or store what you submit there.
| Brand | Where to register |
|---|---|
 |
Register Acorn |
 |
Register Aerogaz |
 |
Register Ariston |
 |
Register Bestar |
 |
Register Braun |
 |
Register Champs |
 |
Register Cornell |
 |
Register Europace |
| Fujitsu | Register Fujitsu |
 |
Register Hyundai |
 |
Register Kadeka |
 |
Register KDK |
 |
Register Kenwood |
 |
Register Khind |
 |
Register Mayer |
 |
Register Midea |
 |
Register Mistral |
 |
Register Panasonic (use E-Warranty on their site) |
 |
Register Philips |
 |
Register Samaire |
 |
Register Sona |
 |
Register Takahi |
 |
Register Tefal |
 |
Register Toshiba |
 |
Register Zojirushi |
| IONA | Register IONA |
| Fanco | Mail the warranty card to Fanco and keep your invoice. Questions? WhatsApp us |
 |
Register Rubine (Casa E-Warranty) |
| Sencor | No online form. Keep your receipt and WhatsApp us |
| Butterfly | No online form. Keep your receipt and WhatsApp us |
 |
No online form. Keep your receipt and WhatsApp us |
Questions
Do I have to register my warranty?
Follow the steps on the brand's own registration page, and keep your receipt either way.
What do I need when I register?
Usually the model number, the serial number (on the sticker on the unit or box), the purchase date and a photo of your Home Genie invoice.
I can't find my invoice. What now?
WhatsApp us your order number or the phone number you used and we will send a copy.
Who do I contact if something goes wrong?
Contact the brand's service centre listed on its registration page. If you are not sure who to call, WhatsApp us or call our office on 6741 4377 and we will point you to the right place.
My brand is not on the list.
Keep your receipt and WhatsApp us. We will check how that brand handles warranty.
Need help? WhatsApp us, or call our office on 6741 4377.
Warranty terms
Everything we sell is covered by its manufacturer's warranty. The length and terms of that warranty are set by each brand and vary from product to product, so check the product page or the warranty card that comes in the box.
If something's wrong when it arrives
If an item arrives damaged, faulty or with parts missing, call us on +65 8837 6682 as soon as you've unpacked it and we'll help.
After that
Warranty repairs and claims are handled by the manufacturer. If you're not sure who to contact, call or email us at enquiries@homegenie.com.sg and we'll point you to the right service centre.
We don't offer exchanges or change-of-mind returns.
Warranty
